International Shopping

Once your purchase is on its way, you'll receive a "Shipment Confirmation" email with your order number. After that simply click here to review your Order Status info and track your order right up to your doorstep. If you have lost your order number Contact Us and we will be happy to provide it to you along with an update.

The following payment options are accepted for international orders only:

• Visa
• MasterCard
• PayPal

Argentina, Austria, Australia, Belgium, Brazil, Bulgaria, Canada, China, Cypress, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Italy, Japan, Korea (South), Latvia, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Taiwan, Turkey, United Arab Emirates, United Kingdom.

FiftyOne is our trusted shipping partner. Your order will be processed in your preferred currency, and your total is guaranteed at the current exchange rate at the time you submit your order.

• Sorry, no holiday or weekend delivery.
• Military Addresses: All APO/FPO orders are shipped using Standard Shipping from the U.S. site. Click here to place your U.S. Military order.
• Shipping Internationally from the U.S.: If you're in the states and want to ship your PacSun order overseas, just select your destination and the currency as USD. You'll then receive a guaranteed order total which you can pay with a U.S. credit Card. Click here to select your destination.
• Shipping to the U.S. from an International Location: If you want to ship to the U.S. from overseas than shop our U.S. site however you must pay with a U.S. credit card or other supported form of payment. Click here to place your U.S. order.
• Free Shipping: Shipments to International Destinations don't qualify for free shipping or guarantee shipping offers at this time.

*PacSun is not responsible for orders held up by weather, natural or man-made disasters, and situations caused by the shipper.

PacSun Return Policy: We offer a "Satisfaction Guarantee" policy on all purchases. Just ship your purchase back in the condition you received it, in the original bag/box and with the tags on it anytime within 60 days from the purchase.

• Your refund will be processed based on how you placed your original order. Credit Card orders will see the credit on the card's next statement
• We can't refund your original shipping fees, but if we shipped you the wrong item or the item was damaged in transit, we'll refund all your shipping charges no problem.
• Body Jewelry: PacSun will not accept body jewelry returns or exchanges. This policy assures our body jewelry hasn't been tried on or worn by anyone else but you.
• Swim Wear: PacSun will only accept swim or underwear returns/exchanges that have not been worn and with the original tags attached. This policy assures our swim & underwear hasn't been tried on or worn by anyone else but you.
• International Orders: Overseas purchases can't be returned to U.S. PacSun stores.

Returns as easy as 1,2,3.

Step 1: Contact a PacSun Customer Service rep within 60 days from the date your package arrived.

Step 2: Ask for your Return Merchandise Authorization number.

Step 3: You will be emailed your Return Merchandise Authorization number and directions. Please follow the three steps provided in the email titled Return Merchandise Authorization Received.

Note: Return shipping costs to the international return destination is your responsibility. The return will be made at the same exchange rate as the time of purchase, and your refund will include any customs tariffs and taxes originally paid on the order. Return shipping costs to the international return destination is your responsibility. The return will be made at the same exchange rate as the time of purchase, and your refund will include any customs tariffs and taxes originally paid on the order.

Track your return package: To track your parcel's shipment back to PacSun.com click www.dhl.com, or copy this link and paste it into your web browser.

Exchanges Sorry, no exchanges are available at this time. You have to return your original item for a refund, then place a new order for new PacSun item(s).

We're all about Price Matching, but aren't set up to internationally Price Match just yet.

PacLoot may not be applied towards your international purchase.

Gift Cards & Online Gift Certificates.

PacSun Gift Cards and Online Gift Certificates aren't available for purchase or redemption on International Orders right now.